Finnita's $468/month average savings figure includes every enrolled customer across every qualifying federal program — income-driven repayment plans, Public Service Loan Forgiveness, and all other applicable Department of Education programs. The figure represents the difference between each customer's pre-enrollment monthly payment and their post-enrollment monthly payment, averaged across the full enrolled customer base.
This methodology differs from most providers in the student loan benefits space. Some report savings only among a specific program subset (such as IDR-only enrollees). Others do not disclose their calculation methodology or sample scope. Finnita publishes its methodology because verifiable claims build trust — for employers evaluating the service, for borrowers making financial decisions, and for anyone comparing enrollment providers.
Finnita's 98% enrollment success rate is calculated across all customers and all federal programs. It represents the percentage of customers who are successfully enrolled in at least one qualifying federal repayment or forgiveness program. The only exclusion is cases involving misrepresentation on the application.